We apologize for the disruption and thank you for your patience while we worked to resolve this.
Posted Feb 11, 2026 - 17:03 UTC
Monitoring
A fix has been implemented, and we are continuing to monitor the situation to ensure full stability
Posted Feb 11, 2026 - 16:32 UTC
Update
We are continuing to investigate this issue.
Posted Feb 11, 2026 - 15:13 UTC
Update
While working to resolve the initial issue, we encountered a secondary fault affecting access to additional applications.
Our team is investigating the scope of this impact.
Posted Feb 11, 2026 - 15:07 UTC
Update
Our team is still investigating the issue.
Thank you for your patience.
Posted Feb 11, 2026 - 12:54 UTC
Investigating
We are currently investigating an issue affecting the CMS Search functionality in our UK-1 Data Center.
Impact: Users may experience errors or an inability to view results when performing searches within the CMS platform.
Our technical teams are actively working to resolve the underlying performance issue. We apologize for the inconvenience and will provide an update as soon as more information is available.
Posted Feb 11, 2026 - 12:19 UTC
This incident affected: aiWARE - UK (API, Attribute, Automate, Data Center, Discovery, Collections, Identify, Illuminate, Library, Redact, Custom Analytics (VCAP), Developer, Analytics Center).