All Systems Operational

Veritone.com website Operational
aiWARE - US Operational
API Operational
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Collections Operational
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Identify Operational
Discovery Operational
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Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
Media Ingestion and Processing Operational
Track Operational
Analytics Center Operational
aiWARE - UK Operational
API Operational
Attribute Operational
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Discovery Operational
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Identify Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
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aiWARE - CA1 Operational
API Operational
Identify Operational
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Library Operational
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aiWARE - US GOV 1 Operational
API Operational
Identify Operational
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Library Operational
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aiWARE - US GOV 2 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
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aiWARE - US FED 1 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 2 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 3 Operational
API Operational
Illuminate Operational
Redact Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: aiWARE US-GOV-1 Monthly Security Patching - Friday 02/13/2026 - 01:30 AM MT Feb 13, 2026 08:30-10:30 UTC

Type: Maintenance – aiWARE US-GOV-1 Monthly Security Patching
Date: February 13, 2026

Dear Clients,

On Friday, 02/13/2026 at 01:30 AM MT, we will be doing a maintenance on 'aiWARE US-GOV-1'. The exercise will be to perform security patching. During the maintenance, you may experience sporadic session issues with the API, illuminate, redact, and automate apps as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, with impacts expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Posted on Feb 12, 2026 - 17:50 UTC

Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Monday 02/16/2026 - 01:30 AM MT Feb 16, 2026 08:30-13:30 UTC

Type: Maintenance – aiWARE US-GOV-2 Monthly Patching
Date: February 16, 2026

Dear Clients,

On Monday, 02/16/2026, at 01:30 AM MT, we will be doing a maintenance on aiWARE US-GOV-2 Monthly Patching. The exercise will be to monthly patching in US-GOV-2. During the maintenance, you may experience sporadic session issues with the aiware apps as configuration and failover testing are being conducted. The window for maintenance is set for 5 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Posted on Feb 12, 2026 - 17:55 UTC
Feb 13, 2026
Partial Outage and Service Instability — US Gov 1
Resolved - The incident has now been resolved. Thank you very much for your patience!
Feb 13, 00:16 UTC
Investigating - We are currently experiencing a partial outage and instability in the US Gov 1 environment. The team is actively investigating.
Feb 13, 00:00 UTC
Feb 12, 2026

No incidents reported.

Feb 11, 2026
UK PROD aiWare unavailable
Resolved - This incident is now resolved. Thanks so much for your patience!
Feb 11, 23:35 UTC
Monitoring - The issue has been identified and a fix has been implemented. We are monitoring the environment now. Thank you for your patience.
Feb 11, 23:01 UTC
Investigating - The team is actively investigating the issue.
Feb 11, 20:44 UTC
UK-1 Issue - Multiple applications impacted.
Resolved - All services have been fully restored.

We apologize for the disruption and thank you for your patience while we worked to resolve this.
Feb 11, 17:03 UTC
Monitoring - A fix has been implemented, and we are continuing to monitor the situation to ensure full stability
Feb 11, 16:32 UTC
Update - We are continuing to investigate this issue.
Feb 11, 15:13 UTC
Update - While working to resolve the initial issue, we encountered a secondary fault affecting access to additional applications.

Our team is investigating the scope of this impact.
Feb 11, 15:07 UTC
Update - Our team is still investigating the issue.

Thank you for your patience.
Feb 11, 12:54 UTC
Investigating - We are currently investigating an issue affecting the CMS Search functionality in our UK-1 Data Center.

Impact: Users may experience errors or an inability to view results when performing searches within the CMS platform.

Our technical teams are actively working to resolve the underlying performance issue. We apologize for the inconvenience and will provide an update as soon as more information is available.
Feb 11, 12:19 UTC
Feb 10, 2026
Scheduled Maintenance: US-1 Database Maintenance - Tuesday, February 10, 2026 – 05:00 AM MT
Completed - The scheduled maintenance has been completed.
Feb 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 12:00 UTC
Scheduled - Type: Maintenance – US-1 Database Maintenance
Date: February 10, 2026

Dear Clients,

On Tuesday, 02/10/2026, at 05:00 AM MT, we will be performing maintenance on the US-1 database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 1 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Feb 5, 21:05 UTC
Feb 9, 2026
Scheduled Maintenance: PRD5 Processing Cut-Over - Monday 02/09/2026 - 07:00 AM MT
Completed - The scheduled maintenance has been completed.
Feb 9, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 14:00 UTC
Scheduled - Type: Maintenance – PRD5 aiProcessing Cut-Over
Date: February 09, 2026

Dear Clients,

On Monday, 02/09/2026, at 07:00 AM MT, maintenance will be performed on the 'PRD5 cluster' to execute the 'PRD5 aiProcessing cutover to the new cluster'.
During the maintenance window, you may experience intermittent session issues with the services as configuration changes and failover testing are conducted. The window for maintenance is set for 1 hours and impacts are expected throughout the duration.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Feb 5, 20:59 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Scheduled Maintenance: aiWARE US-1 General Maintenance - Wednesday 02/04/26 - 06:00 PM MT
Completed - The scheduled maintenance has been completed.
Feb 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:00 UTC
Scheduled - Type: Maintenance – aiWARE US-1 General Maintenance
Date: February 4, 2026

Dear Clients,

On Wednesday, 02/04/2026, at 06:00 PM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the services in the US-1 as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 29, 09:02 UTC
Feb 4, 2026
Scheduled Maintenance: aiWARE US-1 General Maintenance (Apps) - Wednesday 02/04/26 - 06:30 AM MT
Completed - The scheduled maintenance has been completed.
Feb 4, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 13:30 UTC
Scheduled - Type: Maintenance – aiWARE US-1 General Maintenance (Apps)
Date: February 4, 2026

Dear Clients,

On Wednesday, 02/04/2026, at 06:30 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the applications 'Redact', 'Illuminate' and 'Track' in US-1 as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 29, 08:45 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Attribute Application US PROD Service Unavailable
Resolved - This incident has been resolved. Thank you so much for your patience.
Jan 30, 01:06 UTC
Monitoring - A fix has been implemented, and the team is actively monitoring the platform. We appreciate your patience.
Jan 30, 01:00 UTC
Investigating - We are currently investigating the issue.
Jan 29, 23:58 UTC
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