All Systems Operational

Veritone.com website Operational
aiWARE - US Operational
API Operational
Attribute Operational
Automate Operational
Collections Operational
Data Center Operational
Identify Operational
Discovery Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
Media Ingestion and Processing Operational
Track Operational
Analytics Center Operational
aiWARE - UK Operational
API Operational
Attribute Operational
Automate Operational
Data Center Operational
Discovery Operational
Collections Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
Analytics Center Operational
aiWARE - CA1 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US GOV 1 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US GOV 2 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 1 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 2 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 3 Operational
API Operational
Illuminate Operational
Redact Operational
DMH Services Operational
API Operational
Ingest Operational
Processing Operational
Transfer Operational
Cognition Operational
DMH Content CDN Operational
DMH Content API Operational
Email Service Operational
Payment Processing Operational
CloudFront Application CDN Operational
Relational Database Service Operational
Elastic Compute Cloud Operational
ElastiCache Operational
Elastic Load Balancing Operational
US East Storage Operational
US West Storage Operational
UK Storage Operational
DMH Sites Operational
Akamai Edge Delivery Operational
Broadbean Operational
Broadbean Adcourier Operational
Broadbean Aplitrak Operational
Broadbean Search Operational
Broadbean Talentsearch Operational
Broadbean New Manage Responses (NMR) Operational
Broadbean Old Manage Responses (OMR) Operational
Broadbean Parsing Operational
Broadbean Hybrid Operational
Broadbean Candidate Hub Operational
Broadbean Sync/Auto Post Operational
Broadbean Compliance Dashboard Operational
Broadbean Candidate Writer Operational
Broadbean (Pandologic) Operational
PandoIQ Operational
Support Channels Operational
Email Support Operational
Phone Support Operational
Web Form Support Operational
Chat Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 9, 2026

No incidents reported today.

May 8, 2026
Scheduled Maintenance: PandoLogic General Maintenance - Monday 05/04/2026 - 11:00 PM MT
Completed - The scheduled maintenance has been completed.
May 8, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled - Type: Maintenance – PandoLogic General Maintenance
Date: May 04, 2026

Dear Clients,

On Monday, 05/04/2026, at 11:00 PM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 83 hours, and impacts are expected to occur intermittently throughout this timeframe.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Apr 29, 23:54 UTC
PandoIq login is not working
Resolved - This incident has been resolved.
May 8, 05:04 UTC
Investigating - We are currently investigating this issue.
May 8, 04:56 UTC
May 7, 2026
Analytic Center Access Issue
Resolved - Access to the Analytics Center has been restored. Thank you for your patience!
May 7, 18:29 UTC
Investigating - We are investigating reports of users being unable to access the Analytic Center via the app switcher.

Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.

We apologize for the inconvenience.
May 7, 14:59 UTC
Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Wednesday 05/06/2026 - 06:00 PM MT
Completed - The scheduled maintenance has been completed.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 UTC
Scheduled - Type: Maintenance – US-1 aiData cut-over to ai13s cluster
Date: May 06, 2026

Dear Clients,

On Wednesday, 05/06/2026, at 06:00 PM MT, we will be doing a maintenance on US-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 4 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
May 6, 23:17 UTC
May 6, 2026
FED-2 Job Processing Failure
Resolved - Job processing has been restored. Thank you for your patience while we resolved this issue.
May 6, 19:29 UTC
Investigating - We are currently investigating the root cause of the FED-2 job processing failures.
May 6, 18:49 UTC
May 5, 2026
US-PROD (US1) is unresponsive
Resolved - This incident has been resolved.
May 5, 20:37 UTC
Monitoring - A fix has been implemented, and the platform is now back online. We are continuing to monitor the system to ensure stability. Thank you for your patience.
May 5, 19:42 UTC
Investigating - We are currently investigating.
May 5, 18:55 UTC
Issue with DMH Application Redirection
Resolved - The issue has been resolved. Thank you for your patience throughout this process.
May 5, 11:16 UTC
Identified - The issue is identified, and a fix is in progress.
May 5, 11:13 UTC
Investigating - We are currently investigating the issue.
May 5, 10:15 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Monday 04/27/2026 - 02:30 AM MT
Completed - The scheduled maintenance has been completed.
Apr 27, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 08:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 10:19 UTC
Scheduled - On Monday, 04/27/2026 at 02:30 AM MT, we will be doing a maintenance on 'aiWARE US-GOV-2'. The exercise will be to perform security patching. During the maintenance, you may experience sporadic session issues with the services as configuration and failover testing are being conducted. The window for maintenance is set for 5 hours, with impacts expected to be seen in timeframes of 30 minutes throughout.
Apr 17, 12:03 UTC
Apr 26, 2026
Scheduled Maintenance: PandoLogic General Maintenance - Thursday 04/23/2026 - 10:00 AM MT
Completed - The scheduled maintenance has been completed.
Apr 26, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 10:01 UTC
Scheduled - Type: Maintenance – PandoLogic General Maintenance
Date: April 23, 2026

Dear Clients,

On Sunday, 04/23/2026, at 10:00 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 74 hour, and impacts are expected to occur intermittently throughout this timeframe.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Apr 20, 10:01 UTC
Apr 25, 2026

No incidents reported.

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