Temporary Outage Affecting System Emails
Update - We are pleased to report that the majority of our services are back online and running. As systems fully stabilize, some temporary delays may still be expected. We continue to closely monitor the situation and will provide further updates if necessary.
May 27, 2026 - 16:41 UTC
Monitoring - A fix has been implemented, and the team is actively monitoring the platform. We appreciate your patience.
May 27, 2026 - 14:02 UTC
Identified - The issue is identified, and a fix is in progress.
May 26, 2026 - 15:11 UTC
Investigating - We are currently investigating
May 25, 2026 - 18:13 UTC
Veritone.com website Operational
aiWARE - US Operational
API Operational
Attribute Operational
Automate Operational
Collections Operational
Data Center Operational
Identify Operational
Discovery Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
Media Ingestion and Processing Operational
Track Operational
Analytics Center Operational
aiWARE - UK Operational
API Operational
Attribute Operational
Automate Operational
Data Center Operational
Discovery Operational
Collections Operational
Identify Operational
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Library Operational
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Custom Analytics (VCAP) Operational
Developer Operational
Analytics Center Operational
aiWARE - CA1 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US GOV 1 Degraded Performance
API Degraded Performance
Identify Degraded Performance
Illuminate Degraded Performance
Library Degraded Performance
Redact Degraded Performance
aiWARE - US GOV 2 Degraded Performance
API Degraded Performance
Identify Degraded Performance
Illuminate Degraded Performance
Library Degraded Performance
Redact Degraded Performance
aiWARE - US FED 1 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 2 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 3 Operational
API Operational
Illuminate Operational
Redact Operational
DMH Services Operational
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Transfer Operational
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US East Storage Operational
US West Storage Operational
UK Storage Operational
DMH Sites Operational
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Broadbean Operational
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Broadbean Hybrid Operational
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Broadbean (Pandologic) Operational
PandoIQ Operational
Support Channels Operational
Email Support Operational
Phone Support Operational
Web Form Support Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 28, 2026

No incidents reported today.

May 27, 2026

Unresolved incident: Temporary Outage Affecting System Emails.

May 26, 2026
Scheduled Maintenance: aiWARE US-FED-2 General Maintenance - Tuesday 26/05/26 - 03:00 PM MT
Completed - The scheduled maintenance has been completed.
May 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:00 UTC
Scheduled - Type: Maintenance – aiWARE US-FED-2 General Maintenance
Date: May 26, 2026

Dear Clients,

On Tuesday, 26/05/26, at 03:00 PM MT, we will be performing scheduled maintenance on 'aiWARE US-FED-2' environment. During the maintenance, you may experience sporadic session issues with the 'aiWARE' services as configuration and failover testing are being conducted. The window for maintenance is set for 1 hours impacts are expected throughout the duration.
May 25, 09:00 UTC
May 25, 2026
May 24, 2026
Scheduled Maintenance: PandoLogic General Maintenance - Thursday 05/21/2026 - 8:00 AM MT
Completed - The scheduled maintenance has been completed.
May 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 15:00 UTC
Scheduled - Type: Maintenance – PandoLogic General Maintenance
Date: May 21, 2026

Dear Clients,

On Sunday, 05/21/2026, at 08:00 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 75 hour, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.
May 10, 13:03 UTC
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Scheduled Maintenance: US-1 aiWARE General Maintenance - Tuesday 05/14/26 - 05:30 AM MT
Completed - The scheduled maintenance has been completed.
May 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:30 UTC
Scheduled - Type: Maintenance – US-1 aiWARE General Maintenance
Date: May 14, 2026

Dear Clients,

On Tuesday, 05/14/2026, at 05:30 AM MT, we will be performing scheduled maintenance on the US-1 cluster. During this time, you may experience intermittent session issues with services in the US-1 region as configuration changes and failover testing are conducted.

The maintenance window is scheduled for 1.5 hours, and any impact is expected to occur intermittently during this period.

Please feel free to reach out to support@veritone.com if you have any additional questions.
May 14, 07:52 UTC
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