Veritone Status

All Systems Operational

aiWARE - US Operational

API Operational

Attribute Operational

Automate Operational

Collections Operational

Data Center Operational

Identify Operational

Discovery Operational

Illuminate Operational

Library Operational

Redact Operational

Custom Analytics (VCAP) Operational

Developer Operational

Media Ingestion and Processing Operational

Track Operational

Veritone.com website Operational

aiWARE - UK Operational

API Operational

Attribute Operational

Automate Operational

Data Center Operational

Discovery Operational

Collections Operational

Identify Operational

Illuminate Operational

Library Operational

Redact Operational

Custom Analytics (VCAP) Operational

Developer Operational

aiWARE - CA1 Operational

API Operational

Identify Operational

Illuminate Operational

Library Operational

Redact Operational

aiWARE - US GOV 1 Operational

API Operational

Identify Operational

Illuminate Operational

Library Operational

Redact Operational

aiWARE - US GOV 2 Operational

API Operational

Identify Operational

Illuminate Operational

Library Operational

Redact Operational

aiWARE - US FED 1 Operational

API Operational

Illuminate Operational

Library Operational

Redact Operational

aiWARE - US FED 2 Operational

API Operational

Illuminate Operational

Library Operational

Redact Operational

aiWARE - US FED 3 Operational

API Operational

Illuminate Operational

Redact Operational

DMH Services Operational

API Operational

Ingest Operational

Processing Operational

Transfer Operational

Cognition Operational

DMH Content CDN Operational

DMH Content API Operational

Email Service Operational

Payment Processing Operational

CloudFront Application CDN Operational

Relational Database Service Operational

Elastic Compute Cloud Operational

ElastiCache Operational

Elastic Load Balancing Operational

US East Storage Operational

US West Storage Operational

UK Storage Operational

DMH SItes Operational

Akamai Edge Delivery Operational

Veritone Hire (Broadbean) Operational

Broadbean Adcourier Operational

Broadbean Aplitrak Operational

Broadbean Search Operational

Broadbean Talentsearch Operational

Broadbean New Manage Responses (NMR) Operational

Broadbean Old Manage Responses (OMR) Operational

Broadbean Parsing Operational

Broadbean Hybrid Operational

Broadbean Candidate Hub Operational

Broadbean Sync/Auto Post Operational

Broadbean Compliance Dashboard Operational

Broadbean Candidate Writer Operational

Veritone Hire (Pandologic) Operational

PandoIQ Operational

Support Channels Operational

Email Support Operational

Phone Support Operational

Web Form Support Operational

Chat Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

Third-Party Outage Affecting Email Support

Resolved - Email and Chat support channels are now operational. The issue with our third-party provider that was affecting our email and chat systems has been resolved.

We apologize for any inconvenience this may have caused and appreciate your patience during the outage.
Jun 27, 14:31 UTC

Monitoring - We're seeing significant progress in service restoration.
New support cases are now successfully reaching our Support queue, and our support team can observe that recovering emails impacted by the recent outage is in delivery progress.
Jun 27, 12:20 UTC

Update - We have received another update from our vendor. They are actively working to clear the backlog for both inbound and outbound emails.
We appreciate your continued patience and understanding.
Jun 26, 18:29 UTC

Identified - We've received an update from our vendor regarding the issue. Their investigation indicates that a spike in traffic has caused a backlog in both inbound and outbound email processing. The issue has been isolated, and mitigation efforts are currently underway.
We appreciate your patience and understanding.
Jun 26, 16:18 UTC

Investigating - We're currently experiencing a disruption to our email and chat support channels due to an issue with a third-party provider. Customers may experience delays or failures when sending emails to our support team.
https://status.salesforce.com/instances/NA243
As an alternative, please use our webform to open a ticket here: https://support.veritone.com/s/contactsupport?language=en_US. Please note that there might be some delay in response even through the webform due to the ongoing issue with our vendor.
Jun 26, 15:45 UTC

Aiwaire US-1 – Service Down

Resolved - Update : Client services are unaffected. Our service remains operational.
Jun 27, 12:01 UTC

Investigating - An API outage is currently impacting Aiwaire US-1 services. Our technical team has been engaged and is in the process of investigating the issue. We'll share an update with you as soon as new information becomes available.
Jun 27, 11:36 UTC

Jun 26, 2025

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.