On Monday, 01/12/2026, at 01:30 AM MT, we will be doing a maintenance on aiWARE US-GOV-2 Monthly Patching. The exercise will be to monthly patching in US-GOV-2. During the maintenance, you may experience sporadic session issues with the aiware apps as configuration and failover testing are being conducted. The window for maintenance is set for 5 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.
Please feel free to reach out to support@veritone.com if you have any additional questions. Posted on
Jan 08, 2026 - 00:37 UTC
Type: Maintenance – US-1 aiData cut-over to ai13s cluster Date: January 15, 2026
Dear Clients,
On Thursday, 01/15/2026, at 07:00 AM MT, we will be doing a maintenance on US-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.
Please feel free to reach out to support@veritone.com if you have any additional questions. Posted on
Jan 08, 2026 - 00:40 UTC
Completed -
The scheduled maintenance has been completed.
Jan 11, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 UTC
Scheduled -
Type: Maintenance – PandoLogic General Maintenance Date: January 11, 2026
Dear Clients,
On Sunday, 01/11/2026, at 01:00 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 1 hour, and impacts are expected to occur intermittently throughout this timeframe.
Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:30 UTC
On Friday, 01/09/2026 at 01:30 AM MT, we will be doing a maintenance on 'aiWARE US-GOV-1'. The exercise will be to perform security patching. During the maintenance, you may experience sporadic session issues with the API, illuminate, redact, and automate apps as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, with impacts expected to be seen in timeframes of 30 minutes throughout.
Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:33 UTC
On Thursday, 01/08/2026, at 06:30 AM MT, maintenance will be performed on the 'iHeart cluster' to execute the 'iHeart aiProcessing cutover to the new cluster'. During the maintenance window, you may experience intermittent session issues with the services as configuration changes and failover testing are conducted. The window for maintenance is set for 2 hours and impacts are expected throughout the duration.
Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:43 UTC